On Being a Victim of Fraud

As I walked away I knew something wasn’t right. I think I knew deep down that what had just taken place wasn’t normal or didn’t quite sit well. Within a small chunk of grey flesh there was a screaming light, but a light that knew it was too late to do anything. The deed had already taken place. So the remaining 95% of my brain ignored it and instead focused on either fighting off train travel exhaustion following the London Paddington to Swindon commute, or pumped me full of feel good endorphins to convince me otherwise.

As I entered my house I felt relief at being back after a two hour journey across capital and country. I also felt a little niggle grow bigger and bigger, a small light turning into a flame that turned into a small voice. Stupid girl, stupid girl.

But it was only once I’d made my tea, unpacked my bag and lowered myself to my king size bed that I suddenly realised what had happened thirty minutes prior. A cocktail of emotions poured from my mind and into my exhausted body, filling it with hollowness and shock.

“I’ve been scammed.”

Since moving to London I’d been on my guard so much with criminals and scam artists. Working and living in some of the biggest tourist hot spots, the central location comes with it’s warning labels. But Swindon? A small town I’ve lived in for almost four years. Swindon? How? How could it be possible? How could I have been so foolish?

Stupid girl, stupid girl, stupid girl.

But she came up to me in a real flap, she said she needed the money to get a train to Reading to collect keys to her house she’d lost. Stupid girl. She said her name was Sarah and she needed to borrow my phone to make a call. Her Aunt was old so no surprise she didn’t pick up. She said she didn’t know what to do or where she could go. I offered her £10 cash but she said she needed more and suggested we go to an ATM to get more funds. Stupid girl, stupid girl. So I offered her £16, all I had in my purse. Stupid girl. She asked for my bank details but I said no, because I’m not stupid, and instead exchanged numbers. She then took her phone out and called me, despite claiming to not have a phone. I was so caught in the moment of it all, so overwhelmed with tiredness and her stress, how was I to spot this at the time? Stupid girl, stupid girl, stupid girl. We then parted on good terms with her telling me to text her in a few hours as a reminder to get details for the money transfer. Stupid, stupid, stupid girl.

I sat on the bed, texting my family and friends in rage that this could happen. I then lay awake all night feeling nothing but irritation and madness at myself for being so easily fooled. Conned by a middle aged lady with a pathetic dramatic act that must have been used before. Curiosity welling inside me, at 2am I Google searched the Reading-based number of the relative she’d called earlier. The search results came up with one place, The Thames Valley Probation and Rehabilitation Centre. The sour taste of bile in the back of my throat kept me awake until dawn accompanied by a gritty squawk in the front of my mind.

Stupid girl, stupid girl, stupid girl.

The bile taste lingered until noon when, on calling the probation office, they told me there was nothing they could do and the voice quietened down just recently after I made an appeal on social media and discovered I wasn’t the first, nor worst, affected by the middle-aged scam artist. I logged my incident with the non-emergency police line 101 and hung up knowing there was nothing more I could do. Providing the police with new information such as her mobile number and age (she’d stated she was 36 when previous victims thought she looked mid 50s) made me feel I’d contributed towards the effort. Still a stupid girl though. The voice gets quieter as the 95% of the skull-imprisoned decides to reassert its authority over the pessimistic portion. 24 hours is long enough.

Sitting here now, typing this piece to a backdrop of classical music and my friend practising her violin I realise for the first time in my life what it must feel like to be a victim of fraud. I look around my room and it’s a mess, as if the moment I realised what had happened to me became the moment time temporarily stopped. My suitcase is half unpacked, by bedding scrunched up from where I’d been tossing and turning in the night. The money taken off me was trivial compared to what someone people go through and it could have been a lot worse (at least I don’t have to face cancelling my banking cards or worrying that I could have my identity stolen at any moment). If this Sarah reached out to me now would I happily send my personal details over via text so she could supposedly transfer me the money? Would the risk really be worth the price of a rail ticket?

Until yesterday I assumed all con artists now operate online, that they’re all pale-faced, digital savvy youths who live thousands of miles away in cellars with banks and banks of computers. Until yesterday I assumed that victims of fraud fell into older age brackets, that young people didn’t fall for such silly tricks. Well now I know I was wrong and if nothing else I’ve paid a middle aged woman £16 to teach me that lesson and quite possibly make me a more understanding and empathic human being.

Stupid girl.

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London One Month in: A Brief Moment of Reflection

At the end of this week I’ll have been living and working in the big smoke for a month and what a whirlwind of experiences it has been.

Walking past the Tower of London each morning like it’s just another overdeveloped house on the street, diving in and out of fellow commuters like it’s an art form (and, when it fails, dashing off without making eye contact). Staring blanking the world and for once the world happily blanking you back, this city is unlike anything I’ve ever encountered. It was when a cyclist yelled at me “watch the f**king road!” whilst jumping a red light that I realised I was properly London. Why? Because I did not care.

So when people in the very English town of Swindon grab me and ask “what’s London like?” or colleagues in London nudge me with take out cups “would you go back there [Swindon] now?”  I feel myself lost for words. How can you defend a proudly average town surrounded by Cotswold beauty or champion a buzzing and vibrant city that rips you off at every turn? You just can’t, especially not in one sentence (which is what everyone wants). One month in and I don’t see myself being able to formulate a succinct sound bite anytime soon.

I swore to myself weeks before moving that I was not going to let this opportunity slip. I refused to spend eight months working flat out and then moping about my bedroom complaining I had nothing to do. I didn’t want to become like some of my other London friends or indeed like myself in the Cotswolds, brought up without visiting or fully appreciating what was on offer on one’s doorstep.

In light of this, here is a short list of some of the things I’ve done in my first month (well, three weeks three days):

  • Started a diary-come-log-come-Alice’s-attempts-at-professionalism
  • Walked along the South Bank A LOT
  • Visited the Tate Modern even more
  • Introduced to and then introduced others to Borough Market
  • Speed Friending (like speed dating but a lot more chilled out)
  • Made new friends
  • Caught up with very old friends
  • Comedy gigs
  • Explored Wapping
  • Tate Gallery
  • National Portrait Museum
  • Been out for drinks
  • General landmarks – e.g. St Pauls, Westminster, various bridges
  • Burnt 1,000,000,000,000,000 calories from walking everywhere (a mix of commuting and stubbornness to pay for the Tube. 90 minute walking time is my cut off point for getting the Tube on a weekend).
  • Got ill
  • Bought my weight in face cleansers after discovering the heat and air quality was making my skin truly disgusting (FYI I don’t plan on coming out of London with an improved life expectancy).
  • Spoilt countless tourist photos and selfies and walked into a number of French school children on purpose for taking up the entire pavement. Bruises of pride.

And this is only month one. As I get more established I hope to explore more of real London as opposed to tourist London through personal exploration and using my old and new friends (no pressure guys). I want to network with people and make a name for myself. And then I want to meet a rich banker who will take me out to the opera and buy me Hotel Chocolat chocolates for no reason (not just the free samples they give when you visit a shop). And then he’ll remind me how wonderfully amazing I am when I moan about the price of eggs and then buy me the most expensive eggs at M&S to prove a point. When the latter happens I’m not waiting around, consider the man engaged.

I mean I’m not asking for much right?

I’m Ruddy Awesome

The below piece was something I recently did for my organisation’s internal newsletter. At the time it got a lot of praise and a few chuckles so I thought I’d share it with my lovely readers as well (be it with a few tweaks to make it understandable to an external audience). Enjoy!

I’m Ruddy Awesome

 

Recently myself and a group of work colleagues undertook a two-day Mindset and Attitude course. Now, while all those in attendance will completely understand the term ‘lollipop moment’, say that to the rest of the world and you only get concern over my company’s funding policies (especially when you talk about the whole ‘tied up with rope, blindfolded and groping about “game”’ and dancing around to ABBA). With my Excel course I got given manuals to leave about my desk (‘look at me, I’m so smart. I have manuals!’) but Mindset, well, it’s harder to explain.

‘Annie, right now are you in the box or out the box?’

‘…I’m at my desk?’

 At Mindset we discussed our values and career aspirations and learnt ways to communicate better amongst other valuable exercises. On paper it was a jolly outing interjected with TED talks and Psychology lessons, nothing that you’d think would make much difference. However, in the weeks and months since I’ve started to form a new perspective.

The thing is when it comes to the day-to-day I’m pretty modest. I know how to talk to people and how to construct a fabulous bit of writing, but when someone tells me I’m awesome I’ve never been good at taking it onboard. I throw my head to one side and my hand goes all limp, finished with an ‘oh you’ as I quite literally bat away the feedback. Mindset and Attitude helped me acknowledge this and, when I struggled to praise myself, Richard Thorpe (the man leading the sessions) got the group to fill in. Being unable to run away from the positive comments of my peers turned me beetroot red, but five minutes was all it took for me to realise my own strengths and qualities.

A couple of weeks later I was in an art gallery in Bath (as you do) when the room steward grabbed me mid-exit. Much to my surprise, the lady proceeded to shower me with praise. She’d been fascinated by how I’d taken in the art on display (because apparently there’s a right and wrong way to view art) and didn’t want me to leave without saying something. Aside from thinking ‘how do I get “art viewing” on my CV?’ I also found myself smiling, eyes locked and hand firmly at my side.

I left the gallery feeling great. An actual lollipop moment! I also realised that in my quest to be a classy, empowered lady maybe I had been one all along. Perhaps I’d been my own blocker, taking in only the bad comments and pushing away the good.

Take aways from Mindset and Attitude include making time for people (a cheeky Facebook like at 7am does not count) and an end to copious coffee drinking at 10pm. Going forward I’m going to hold my head that bit higher and tell myself I’m the best thing to happen to every meeting. Why? Because I’m ruddy awesome.

 

More information on the Mindset Coaching offered by Richard Thorpe can be found on his company website: https://www.wiseheart.co.uk/ or contact Richard direct at richard@wiseheart.co.uk

 

This Little Piggy Went to Market

You may be aware that I haven’t posted anything on here for a while. To be honest it baffles me too, although not quite as much as bafflement that I seem to have developed a mild addition to banana chips whilst conversely becoming less inclined to fresh bananas.

I’ve also been watching a lot of period dramas and Four Weddings and a Funeral, and I think it’s having an impact on my writing.

All my notes are full of deep, intellectual rubbish, like Austen writing scripts for the Kardashians, or like me…writing about bananas…

Moving swiftly on, the main reason why I haven’t been writing much of late is because I’ve decided to do something very crazy (“very Alice!” – without jazz hands). I won’t leave you in suspense or give you three guesses because you won’t get it, I’m moving to London. There, ok, I said it, can we move on now?

Why? It’s a long story so I’ll shorten it to one word: work

Am I being forced into it? Well no, but then I wanted to be involved with this super cool project and the boss people were like “but it’s in London” and I was like “ok” and they were like “it’s in London though” and I was like “London, London?” and they were like “yeah, like the capital of England London” and I was like “ok I accept” and they were like “cool so you start in two weeks yeah?” and I was like “say whaaa?” (And there’s the Kardashian in me coming out.)

Yes I am very much aware this goes completely against my traditionally held beliefs and flies right in the face of a previous article I wrote: 10 Things I Hate About London but hey, call me a hypocrite.

So far London has done a good job of trying to kill me. First there was mental exhaustion and dehydration from trying to find house viewings on the hottest day of the year so far. Linked to that was the absolute destruction of my feet which over a week later still haven’t fully recovered. Those were all ‘fun’. Now that I’ve found a place in East of the city the fun has begun of moving items into said property. Then there was the delight of lugging the world’s heaviest bag of coffee and shampoo across the city via the Tube network (hey, they say things are expensive in London, ain’t no way I’m being ripped off by 50p on my Herbal Essences). So now my legs look like this:

(In fact they look worse than that now, but I didn’t want to clutter my phone with pictures of bruised legs – such images have a limited mileage.) I’ve decided that the self inflicted injuries are going to continue and gradually work their way up my body. Accept it, move on.

But hey, at least I’m covered on snack bars!

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Have I taken any clothes down? Nahh. Any books or kitchenware? No way! But do I have enough snack bars and a creative type duvet set? Hell yes!

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I was far too excited to buy a duvet set that featured more than two colours

I have so totally got this London thing covered (pun not intended).

I’ve leave it at that for now while you all digest the news and take a moment to worry about my well being. More will come as and when but for now things to take away from this post are 1) I’m moving to London for a temporary position at a different office 2) I am still alive and writing and 3) I need banana chips.

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What you can’t see in this photo are my swollen feet and the Yoda living statue behind me. My photography really wasn’t on top form that day.

(Ps Did you get it? Swindon = pig hill, piggy = Swindon = me? Did you get it? Huh? Oh I give up.)

The Holburne Museum and Art Gallery, Bath Spa (An Unofficial Guide)

With a frontage like this…

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…You wouldn’t think the Holburne Museum and Art Gallery was located just off the centre of Bath Spa (Somerset, England). And yet, quite a literal stone’s throw from the beating heart of the city is this little gem of a place. All you need to do is cross the river and follow the dead straight road and you’ll reach this at the end (gotta love a Georgian straight road, it’s as if they predicted the advent of Sat Navs and thought ‘nah, why bother. Just make all the roads straight instead.’)

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View from within looking out.

Originally a grand Georgian hotel, the building now houses the personal collection of Sir Thomas William Holburne and a great number of 17th and 18th Century artworks. Now, even though I studied History for three years, the only things it got me were £30,000 worth of debt and a couple of fun facts about executions, Victorian death rituals and lynch mobs. In short, I’m probably the last person on Earth to be providing a potted history for this place. For a timeline click here.

History aside, lets get onto the bit which 95% of my readership care about; how Alice’s brain has interpreted the contents of this museum (the other 5% Google searched ‘mermaids’ and are now bitterly disappointed by the contents of this site).

On the first floor is a room (and mezzanine above) which showcases the artefacts collected by Sir Thomas Holburne as well as family treasures.

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There is more to it than this, trust me.

Whenever I see a good deal of random antiquities in a room, all laid out and nicely presented I think about the condition such priceless items would have been kept in before the advent of museums. I mean, when you watch documentaries of hoarders in Cheshire you don’t think ‘oh, I wonder if there’s a cheeky Faberge Egg under that newspaper pile?’

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‘Now, where did I leave my 16th Century tapestry?’

See if I had a time machine that’s probably where I’d go, to the hoarding museums of the future. (I know right, why is this girl single?)

Funnily, when I went to the Holburne on a half day off I never expected to get home interior inspiration.

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I mean a quick reckie around Swindon’s charity shops and some suspension cable and you’re away. In my house it would be life affirming – if you manage a flight of stairs without a vase landing on your head then you know you’re going to have a good day. If not…well you’re probably getting a day or two off work (=good day!)

Moving onto the art exhibitions in the other rooms, on the same level I was reminded that throughout history the same statement rings true; if it’s done in the name of ‘art’ then anything goes. For example, do you know that feeling when you get turned into a stag by the Goddess of animals and then killed by your own hounds whilst meanwhile everyone is too wrapped up in the Lapith/Centaur battle to care?

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And you thought you were having a bad day.

In that sense you can’t really be too heavily critical about art because if you look at things through a sceptical eye it seems that everyone was/is on some form of hallucinogenic.

In the same room I felt equally reassured that I’m not the only one to have struggled with the perils of a dignified wet wipe wash.

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If Venus can do it, so can I.

There were also a number of nice portraits in the room which didn’t inspire any wit from me at the time so didn’t get photographed. In my defence I was too busy chuckling at people reacting to the massive piece of contemporary art in the room. Needless to say most people weren’t getting it.

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Michael Petry, A Line Lives in the Past and the Future

Upstairs then and on the second level was, you’ve guessed it, more pieces of priceless art. In a side room at the top of the stairs was a temporary exhibition on art of stage actors which gave me many a chuckle. This guy for instance could be relatable to any workplace environment…

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‘What overtime for free? Say what now?’ / ‘You want me to deliver Wembley stadium in four months? Are you actually kidding me?’ / ‘Mate, what the hell are you wearing?’ – the list goes on.

And I doubt anyone has spotted it but me, but there was a weird love triangle taking place on the wall opposite.

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‘This distance between us, it’s too much!’

(Directly below…)

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‘Just get a exhibition room already.’

Unfortunately one of the galleries was temporarily closed whilst a new exhibition was being fitted, which took me therefore into the last available gallery on my visit. It was an exhibit of stuffed exotic birds, hah, just kidding, it was another art gallery.

Now it could be just me, but do you ever find it trippy when there’s a painting in a painting? And you’re being invited to look at that said painting in a painting by the painted figures as if there’s deeper meaning in the painting’s painting? That if you stare at it long enough you’re expected to understand? And then you don’t get it so you read the description by the side of the painting and think ‘ah, ok’ then look back at the painting and still don’t get it? And then you question your intelligence, take a moment to remind yourself you have a degree in the Arts, before looking back at the painting and wondering why you wasted your time trying to understand something which, at best, is a fairly average painting and doesn’t make that much sense?

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It’s historic inception if you ask me.

In this gallery there were a number of very nice pieces of art work. The room steward and I had a lovely conversation about over a particular portrait. ‘He was well known for his ability to paint women. They used to say he was good with the wives of gentry.’ (The thirteen year old in me was making so many smirky comments it’s a wonder none of them got blurted out .)

Also, the lady in that particular exhibition dashed out after me and complimented me on the way I viewed the collection. Middle class win. Set me up right rosy for the afternoon that did.

After I viewed all the art I could handle, I stopped off in the café on the ground floor which for the record was really pleasurable. Art and coffee are the perfect mix anyway, but the coffee shop has been very stylishly done, with a glass backed wall facing the parks located at the back of the museum.

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First floor view of the back.

Also, nice toilets.

After I’d completed my wander round the Holburne I strolled the grounds to the back of the old grand hotel. This area had originally been billed as the luxury pleasure gardens for the hotel’s guests and as I walked over regal bridges that crossed the railway line and ambled up to various pieces of Georgian architecture, I could see why. It was the perfect way to finish my visit.

I came away from the Holburne thinking myself as a sophisticated individual (I didn’t spill any coffee on me that day = proof) and given the Holburne is a free to enter, privately run, establishment I’d certainly say it was worth an hour of anyone’s time, even if it’s just for the cake and 18th Century banter.

More information on the Holburne Museum and Art Gallery can be found here (external website).

Waterfall vs Agile Project Management Models

Waterfall Project Management

When you complete each stage of a project in isolation. You can’t move onto the next stage until the previous one has been completed.

Teams may have frequent meetings in the form of monthly boards, where decisions are made by stakeholders, or dial in meetings with team members who may not work in the same office location (e.g. a Tester who works offshore).

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Waterfall Methodology

A project example would be upgrades to multiple interlinked computer servers. Server one must first be upgraded first before server two can be looked at.

Pros

  • Methodical and the traditional method of running projects.
  • Works well for projects where there’s one end goal and nothing in between.
  • Enables clear investment decision points and reviews at stage ends and also ensures everything is completed before progressing to the next stage.
  • (Pro or con!) results in stricter levels of governance as projects need to fulfil specific criteria before being allowed to develop and implement.

Cons

  • Slow. A hold up at one stage affects the rest of the chain for the project.
  • This also includes potential impacts on dependant projects who rely on other projects for meeting their deadlines.
  • This in turn can lead to resource inefficiencies, project overspend and failure to meet to time scales.

 

SELRES_18becb00-8b2c-49eb-bb78-305b4e1cf3bdSELRES_a42bbdd4-aaaf-44c1-801a-95ab1f7d3246SELRES_a92ed792-ef54-4bda-9325-efc9bfdaab93AgileSELRES_a92ed792-ef54-4bda-9325-efc9bfdaab93SELRES_a42bbdd4-aaaf-44c1-801a-95ab1f7d3246SELRES_18becb00-8b2c-49eb-bb78-305b4e1cf3bd Project Management

Instead of aiming to complete whole stages in isolation, Agile projects take a more cyclonic approach, tackling a project delivery in multiple smaller stages (or sprints). Sprints tend to last between two and four weeks.

Teams keep each other informed via stand up Kanban/scrum meetings. An appointed scrum master leads discussions to enable the different teams working on the project provide updates. A) with what they are going to tackle during each sprint (at the start), B) progress updates (during) and C) what they have achieved (at the end). Meetings tend to be more informal and visual compared to Waterfall and the use of whiteboards with post its and/or dedicated software are adopted more frequently to enable updates in a quicker paced project.

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Agile Project Methodology

An example of an Agile project would be the development of a App. Over the course of multiple sprints teams are able to gradually build and test the App, first with the basic code, then the functionality, then finally adding in user appeal – pictures, sounds etc.

Pros

  • Fast moving. Enables teams to quickly identify any faults and either fix or ‘drop’ them before too much money and time is invested.
  • Deliveries grow over time, a project leader can start to see formation much earlier into a project, where in Waterfall the change is sudden.
  • Considered to be a more resource efficient model and allows for greater collaboration.

Cons

  • Agile is not a suitable method for all projects. A single delivery can’t be built over time (for example, the delivery outcome ‘running a marathon’ cannot be done in separate sprints. You sign up, train, then run it. An Agile approach would be useless in this instance – you cannot gradually run bits of the marathon over twelve weeks!)
  • The working environment must contain all persons on the project (project lead, governance, software architects, testers, accountants, etc.) to enable collaboration. These resources can only be dedicated to one project or sprint. If resources are split between multiple projects (as they can be on Waterfall) then the sprint may fail to meet its delivery.
  • As sprints are quite short and projects adopting Agile are quicker paced, the project lead must ensure that suitable investment and project governance/review points are put in place as the cycle system doesn’t naturally allow for any sudden or prolonged stops.
  • As it’s a new methodology of project working, team members may require additional support and/or training.

 

 

And there you have it. A (very) quick overview of the two main methods of running projects. I want to add here that I am by no means an expert on either approach, having only started a career in business project management and governance three months ago(!) but hopefully for that reason it will help any new starters in the world get to grips with the basics.

(Also, I hope that doing this will stop Mumma Bennett getting into hysterics when I talk about my job- ‘Waterfall? Ha, ha, haah! What’s Waterfall?! I don’t understand, what’s water got to do with technology upgrades? You’re so corporate!’ and so on and so forth…)

 

And who says you don’t learn awesome things from this blog?